Legal
Last updated: October 15, 2026
Privacy Policy
01
Who we are
M11 OPS is an operations strategy firm for manufacturers. This policy explains what personal information we collect through this website, why we collect it and how you can control it. In this policy, “we” and “us” mean M11 OPS.
02
What we collect
Information you give us: your name, email address, company, plant location and the content of your message when you use our contact form, and your email address when you subscribe to updates. Information collected automatically: pages visited, approximate location derived from your IP address, device and browser type, and referring website.
03
How we use it
We use your information to reply to your enquiry, to prepare and deliver our services, to send updates you asked for, and to understand how visitors use the site so we can improve it. We do not sell your personal information.
04
Cookies and analytics
This site uses privacy-friendly analytics provided by our website platform to measure visits and page views. You can block or delete cookies in your browser settings; the site will keep working.
05
Who we share it with
We share information only with service providers that help us run the website, store form submissions and send email, under contracts that require them to protect it. We may disclose information when the law requires it.
06
How long we keep it
We keep enquiries for as long as needed to respond and to manage an ongoing business relationship, and no longer than three years after our last contact unless the law requires otherwise. You can unsubscribe from updates at any time.
07
Your rights
You can ask to access, correct or delete your personal information, withdraw your consent, or object to its use. Write to us using the details below and we will reply within 30 days.
08
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
09
Contact
Questions about this policy or your information: hello@m11ops.com, 1155 Rue Saint-Paul Ouest, Montréal, QC.